• provide the services and customer support you request;
• process transactions and send notices about your transactions
• resolve disputes, collect fees, and troubleshoot problems;
• customize, measure, and improve our services and the content and layout of our website;
• send you targeted marketing and promotional offers; at any time you may request to remove your contact information for these offers
• compare information for accuracy and verify it with third parties.

We store and process your personal information on our computers and we protect it by maintaining physical, electronic and procedural safeguards in compliance with applicable US federal and state regulations. We use computer safeguards such as firewalls and data encryption.  When you are making transactions on our website, we collect information about your account transactions and we may collect information about your computer or other access device for fraud prevention purposes.
We will not disclose your credit card number or bank account number to anyone you have paid except with your express permission or if we are required to do so to comply with a subpoena or other legal process.
You can review and edit your personal information at any time by logging in to your account on the Preet Collections website and clicking the My Account tab.

Return Policy

Due to limited and unique colors, precious designs and collections, and jewelry care, all sales are final. We are happy to answer any of your questions and concerns prior to your purchase.
We stand by the quality of our products and impeccable customer experience.  Most of our jewelry is handmade and set with natural gem stones which give each piece its own unique character.  Our products are inspected carefully prior for sale for quality assurance.  If there are any concerns with the workmanship we will gladly repair it for you without additional cost except for the shipping costs to return the item back to us.  If you have any questions regarding any one of our products, please feel free to contact us and we will gladly assist you with any questions or concerns you may have.

Frequently Asked Questions

I forgot my password.  How do I retrieve it? Go to the Home page and click on “Forgot Your Password” link on top of the page.  You will receive your password information to the email entered in the link.

How do I place an order on PreetCollections.com?
Ordering on PreetCollections.com is easy and safe. Once you have found the item(s) you would like to purchase, click on the "ADD TO Cart" button to place it in your Shopping Cart. Follow the instructions through the checkout process to complete your order. Your order will not be placed and will be saved until the very end of the checkout process, when you will be asked for your credit card information. You may also order over the phone, by calling 1-877-By-Preet (1-877-297-7338).

Once I place an order, will I receive an email confirming my order?
Once you place an order, you will receive an email from Preet Collections confirming your order.  Once payment is received (generally 1-3 business days), your order will be delivered and you will receive another email containing your delivery tracking number.

Will my PreetCollections.com purchase arrive gift-wrapped?
All PreetCollections.com online orders arrive with gift wrapped packaging. 

Can I include a personalized gift message with my purchase?
Yes, you will be given the opportunity to create a personalized message at checkout in the comments section. This message will be on the note card we send with the message.  Please don’t forget to include your name in the message so the recipient knows who the Preet Collections gift is from.

Is it safe to order on PreetCollections.com?
Yes, it is safe to order on PreetCollections.com. We use industry-standard encryption technologies when transferring and receiving customer data exchanged with our site server.

What kind of payments do you accept?
For online purchases, we accept Paypal, MasterCard, Discovery, American Express, and Visa.

How should I care and store my Preet Collections jewelry?
Jewelry must be properly cared for.  Dust, pollution and daily wear can cloud the brilliance of a gemstone and dull the surface of Silver and Gold plating. 

Some simple basic care can help preserve and protect your Preet Collections jewelry for years to come.  Try to avoid the jewelry having contact with organic chemicals such as perfume, sprays, and water.  Avoid exposing gold to household bleach which will quickly cause gold to disintegrate and discolor.  Silver tarnishes rapidly when exposed to salt air and products containing sulfur, such as rubber gloves and certain papers.  To remove tarnish, we recommend a non-abrasive silver polish. 

Storage is also important.  Between wearing, we recommend that you place your jewelry in its original casing provided by Preet Collections.  Take care to protect your jewelry from impact against hard surfaces and avoid contact with abrasive surfaces.  Many stones such as amethyst, emerald, pearl, peridot and tourmaline are all very delicate and easily abraded.  Enameling can also chip or scratch when struck.  Extreme temperatures, perfumes, cosmetics and household chemicals can also damage jewelry.  We suggest that you avoid wearing your jewelry during activity that would expose it to these risks. 

If you have any questions regarding your jewelry please free to contact us.

Does Preet Collections Insure My Package?
Yes. Preet Collections insures every domestic and international shipment. Shipments within the United States are insured and mailed using United States Postal Service and Federal Express. Additional costs may be applicable to International shipping based on country.

What shipping options are available on PreetCollections.com?
Preet Collections ship orders Worldwide. To ensure the secure delivery of your order, Preet Collections does not ship orders to P.O. Boxes. Preet Collections is able to accept P.O. Box addresses for your billing needs. 
Preet Collections shipping options for orders are standard shipping, standard overnight delivery and two day delivery.

What's included in the complimentary full service Bridal consultation?
One-on-one complimentary consultation with Preet, who also is a Professional Wedding Consultant, to help find the perfect jewelry to fit your budget, style and event.  This includes any custom design for you and your bride’s maids.

Will I be charged sales tax on my PreetCollections.com purchase?
Preet Collections is required by law to include state and local sales tax for orders shipped to states where we conduct business. Preet Collections offices are located in California and all orders placed by customers located in the state of California are subject to sales tax of 9.75%.  All other states and international countries will not include sales tax since those sales taxes are imposed by the destination state/country.  Also, phone orders will include sales tax where such taxes are imposed by the destination state.

How can I make returns?
Unfortunately, due to limited and unique colors, precious designs and collections, and jewelry care, all sales are final. We are happy to answer any of your questions and concerns prior to your purchase.

We stand by the quality of our products and impeccable customer experience.  Most of our jewelry is handmade and set with natural gem stones which give each piece its own unique character.  Our products are inspected carefully prior for sale for quality assurance.  If there are any concerns with the workmanship we will gladly repair it for you without additional cost except for the shipping costs to return the item back to us.  If you have any questions regarding any one of our products, please feel free to contact us and we will gladly assist you with any questions or concerns you may have.

Are prices on PreetCollections.com subject to change? Preet Collections has the right to change their prices on their products at any time.